Outsourcing Lifecycle Services
NovaSphere Group's Outsourcing Lifecycle Services practice is different. Because NovaSphere Group's mission is to optimize our clients' operations for their strategy, not doing outsourcing deals, we only recommend outsourcing any piece of your business when it is the best route to higher performance. Our promise is to help you make the best decision and see it through to successful implementation. Often, the best decision is not to outsource.
We recognize outsourcing isn't right for every organization. In fact, we can see deals that will fail well before they happen, because they tend to be out of alignment with the operating model of the "buyer" organization.
If NovaSphere Group does determine some level of outsourcing is the best way to optimize operations, our focus turns to conceiving, executing, and governing successful outsourcing relationships for our clients. Novasphere Group's services include:
Strategy
Outsourcing Strategy Services often include:
- Business/Outsourcing Strategy Alignment
- Fit Assessment
- Business Outcomes Development
- Scope Determination
- Business Case
Solution Development
Outsourcing Solution development typically encompasses the following:
- Solution Alternatives
- Captive vs. Outsourced Decision
- Candidate Location Selection
- Candidate Provider Selection
- Service Mapping
Program Execution
How the following activities are performed can often determine the success of the initiative:
- Service Specification
- RFI/RFP Development
- Provider Selection
- Negotiation & Contracting
- Transition
Operations Management
Signing a deal is tough but meaningless; what comes creates shareholder value:
- Sourcing Management Model
- Benefits Realization
- Measurement
- Relationship Management
- Adjustment/Termination
Why do two thirds of outsourcing deals fail to deliver on their promised benefits? Most of the time, the issue is neither competence nor good will. The NovasSphere Group's team has seen over $10 billion of outsourcing transactions, and those that fail routinely do so due to a relationship breakdown that could have been prevented. NovaSphere Group seeks not only to make a good deal on behalf of our outsourcing "buyer" clients, but to set them up with a provider relationship that will lead to the creation of real value.
We would be happy to discuss our services and share success stories from our experience. To learn more, please contact us:
email: info@novaspheregroup.com
Phone: 214-827-7249
Fax: 214-827-7252
Mail: P.O. Box 720337, Dallas, TX 75372